Protocols in the toolbar, you can then open the Communication protocol, the Extended communication protocol or the Customer protocol.
Communication protocol
Open the Communication protocol to display a detailed log of the EBICS communication of this contact. All upload and download operations are documented with timestamp, order type and EBICS response code.
You can also display the text of EBICS messages and download them if required by selecting an entry and then clicking on Request or Request response respectively.
Extended communication protocol
Open the Extended communication protocol to display all details of this contact’s EBICS communication. This extended version of the EBICS communication allows access to all upload and download operations as well as to the original transmitted files.
This means that, for example, when retrieving data, you can access the ZIP container provided by the bank. Provided you have the appropriate permissions, this gives you full control to verify which data was actually provided by your bank as part of a specific EBICS communication.
To view a specific file, select any communication transaction from the list and click Details in the toolbar. Then select the desired communication step. You can now use the toolbar to view the EBICS Message and the EBICS Response, as well as download the transmitted files by clicking on Download files.
Customer protocol
Open the Customer protocol to see all the EBICS messages received for this EBICS contact. These messages contain information on all transactions carried out with an EBICS contact. This includes the retrieval of account transaction files, transferred payment orders or signatures executed.
During a payment transfer, the bank assigns an order number to each payment order. This can be used to determine whether the payment transfer was successful or whether problems occurred during this process. The order number is a four-digit combination of letters and numbers. You can also filter the EBICS messages for this order number.
In the overview, you can see how many of the payments belonging to the EBICS protocol have been accepted or rejected. You can see the individual transmission steps for each payment order via entries. You can display and download the original EBICS protocol by selecting an entry and clicking on File.