Skip to main content
Skip table of contents


Here you will find all of your client's EBICS contacts. These contacts are required to submit payments and direct debits via EBICS and to retrieve transactions.


Add EBICS contact

You will find detailed instructions on how to set up new EBICS contacts here. Please note that you do not need to set up an EBICS contact if you only make payments via SRZ transfer - in this case only setting up bank accounts for SRZ is required.

Exporting and importing EBICS contacts

You can export an EBICS contact that has been set up and import it again in another client, saving you the time-consuming setup process.

The export and import of EBICS contacts for current windata products also works across the product range - i.e. if you use EBICS contacts already set up in other windata products such as windata professional or VEU-Portal, you can also import them into konfipay if necessary.

For export and import of EBICS contacts in konfipay you will find separate instructions here.

Manage EBICS keys

Under the item EBICS keys you can manage your client's EBICS keys in the toolbar. An EBICS key is used to authenticate a person authorized to sign during file transfer and retrieval via EBICS and during communication with the bank computer. Each EBICS key is protected by an EBICS password. You need an EBICS key so that you can use an EBICS contact.

This separate article describes how EBICS keys work and how they are managed in konfipay.

Edit EBICS contact

You can change the stored data of an EBICS contact even after it has been created by selecting the EBICS contact in the list and clicking on Edit. Only change connection data after consultation with your bank.


Change EBICS key

Once an EBICS contact has been created, you can no longer change the assigned EBICS key and replace it with another EBICS key. You can only edit the current EBICS key or delete it completely in EBICS key management. However, all EBICS contacts that have used the EBICS key will then be reset to the status Not initialized and must be reinitialized with a new key.

Automation settings

In the lower section of the editing window, you can specify whether the automation should be activated for the EBICS contact, and if so, for which actions. This is necessary if, for example, konfipay is to automatically retrieve account transactions at regular intervals. This setting can be changed at any time.

If you want to activate the automation, the EBICS password for the EBICS key must be saved. If this is not yet the case, you will be prompted to enter the EBICS password for the key before saving so that it can be saved.

If the password is to be saved, additional security options are available. You can specify whether the users in your client should still be required to enter the EBICS password despite saving it during manual transmission or when retrieving files: If the checkboxes for "Password entry on transmission" or "Password entry on retrieval" are checked, the EBICS contact is used for automation and the users in your client must still authenticate themselves with the EBICS key password for manual actions. If the checkboxes for "Password entry on transmission" or "Password entry on retrieval" are not checked, the EBICS contact is used for automation and the users in your client can perform manual actions without having to enter the EBICS password.

For security reasons, it is recommended to check the box for the additional password entry when the password is saved for automation.

Order types

The type and content of data to be transferred are defined via the so-called order types (from EBICS version 3.0 these are replaced by the BTF parameters). To manage these order types for an EBICS contact in konfipay, select the EBICS contact in the list and click on Order types.

Here you will find a separate article with explanations of the EBICS order types and their management in konfipay.

Bank accounts

Under Bank accounts in the toolbar, you can control the assignment of bank accounts to an EBICS contact. If a bank account is assigned to an EBICS contact, you can select the EBICS contact for the manual payment transfer for this account. A bank account can (depending on the bank's configuration) be assigned to several EBICS contacts at the same time, so that you can choose from several EBICS contacts for manual payment transfers. The bank account assignment is irrelevant for file retrieval, e.g. for account transactions, as the retrieval of account transactions is controlled by the bank. It is not possible to retrieve account transactions for only a single account via EBICS.

The assignment of bank accounts to EBICS contacts is usually carried out automatically by konfipay by retrieving the account list (HTD file). In the bank account management of an EBICS contact, you can click on Synchronize to initiate the retrieval of the HTD file from the bank. konfipay then automatically assigns all accounts konfipay all accounts from the account list to the EBICS contact. Via Identifiers you can call up the identifiers of the selected bank account. Further information on identifiers and how they work can be found here.


To control the automated payment transfer (via the API) for a bank account, use the setting bank access for the corresponding bank account.

Manually assign bank account to EBICS contact

You can assign additional bank accounts to an EBICS contact by selecting the account in the drop-down list below the toolbar and then clicking on Add. If the desired account is not displayed in the drop-down list, this may be because it is already assigned to another EBICS contact. Then remove the tick from "Only bank accounts without EBICS assignment" to also display all other accounts in the drop-down list.

To cancel the assignment of a bank account to an EBICS contact, select the bank account in the list and click on Cancel assignment - then the account disappears from the list and payment files for the account can no longer be transmitted with this EBICS contact during manual payment transmission.

Manual allocation of bank accounts is only necessary in exceptions. As a rule, konfipay carries out the allocation independently using the information provided by the bank.


Select an EBICS contact from the list and click on Communication to display a detailed log of the EBICS communication of this contact. All upload and download operations are documented with timestamp, order type and EBICS response code.

You can also display the text of EBICS messages and download them if required by selecting an entry and then clicking on Request or Request response respectively.


If you select an EBICS contact in the list and click on Protocols you will see all the EBICS messages received for this EBICS contact. These messages contain information on all transactions carried out with an EBICS contact. This includes the retrieval of account transaction files, transferred payment orders or signatures executed.

During a payment transfer, the bank assigns an order number to each payment order. This can be used to determine whether the payment transfer was successful or whether problems occurred during this process. The order number is a four-digit combination of letters and numbers. You can also filter the EBICS messages for this order number.

In the overview, you can see how many of the payments belonging to the EBICS protocol have been accepted or rejected. You can see the individual transmission steps for each payment order via entries. You can display and download the original EBICS protocol by selecting an entry and clicking on File.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.