If required, a permanent konfipay customer advisor can be assigned to your client. These are windata employees who take care of your client and are available in case of problems.
You can see whether you have a permanent konfipay customer advisor in your client's user list. The name is marked with the tag
Read-only rights of the customer advisor
The read-only rights of the konfipay customer advisor are shown in the following two lists for payment transactions and client management. These rights cannot be changed - either the client or the customer advisor.
ISO 20022 and SEPA payments
Foreign trade payments