konfipay help center

PayPal transactions

Here you will find all transactions for the connected PayPal accounts. In the top list, first select the account for which you want to display the transactions. The corresponding transactions are then displayed in the lower list. You can mark a selected transaction and display or download the transaction file.

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The retrieval of transactions is fully automated. When setting up an account for the first time, it may take some time before the transactions can be retrieved from konfipay.

When are transactions retrieved?

konfipay retrieves PayPal transactions automatically in the background. There are two automatic retrieval cycles:

  • Hourly retrieval: Every hour, new transactions since the last retrieval are automatically downloaded from PayPal and saved.

  • Daily historical retrieval: Once a day, transactions from the last 7 days are also retrieved again. This is necessary because PayPal can hold transactions in a “Pending” status for up to 21 days — transactions that were subsequently completed are captured this way as well.

Trigger retrieval manually

If you do not want to wait for the next automatic retrieval, you can trigger it immediately: Navigate to Automation in the navigation bar, select the PayPal:REST:Trigger entry and click Run task in the toolbar.

Account balance

Your PayPal account balance is also retrieved automatically:

  • Current account balance: Updated hourly and visible in the account overview (PayPal > PayPal accounts) in the Balance column.

  • Daily balance history: Once a day, a snapshot of the account balance is saved so that the historical development of the balance can be tracked.

You can use the All balances toolbar button to view the complete balance history for a selected account.

API acknowledgement status of PayPal transactions (REST)

You can change the API acknowledgement status of PayPal transactions in the file view, given that those transactions were collected via the PayPal REST API. The toolbar functions Mark as 'New' or Mark as 'Retrieved' affect the general, client-wide acknowledgement status. The file is then marked accordingly for all API keys that do not use the acknowledgement per API key. For the corresponding API keys, transactions that are marked as New are delivered during the API call. Transactions that have already been manually marked as Retrieved are not delivered when retrieved via the API.

You can use Key acknowledgements in the toolbar to view and change the acknowledgement status of a transaction individually for each API key that does use the acknowledgement per API key. To do this, select the transaction for which the acknowledgement status is to be changed from the list below and click on Key acknowledgements in the toolbar. Then select the key for which you want to change the individual acknowledgement status and click on Mark as 'New' or Mark as 'Fetched'.

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